Privacy Policy

Merqavelyn ("we", "us", "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy sets out how we collect, use, store, and share information in connection with our website and the services we provide to private investors. By accessing our website or using our services, you acknowledge that you have read and understood this Policy.

We may collect the following categories of information, depending on how you interact with us:

• Contact details — name, email address, telephone number, and postal address submitted via enquiry or consultation forms.
• Account and engagement information — details provided during onboarding, consultations, or correspondence with our team.
• Technical data — IP address, browser type, device information, and general usage patterns collected automatically through cookies and similar technologies.
• Communication records — records of calls, emails, and messages exchanged with Merqavelyn for service delivery and quality purposes.

We do not knowingly collect sensitive personal data unless it is voluntarily provided and necessary for the services requested.

We use the information we collect for purposes including:

• Responding to enquiries and providing requested consultations or services.
• Maintaining and improving our website functionality and user experience.
• Communicating updates, administrative notices, or relevant information about our services.
• Complying with applicable legal, regulatory, and contractual obligations.
• Detecting, preventing, and addressing fraud, security, or technical issues.

Where applicable data protection law requires a legal basis for processing, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate business interests, or compliance with a legal obligation. Where we rely on consent, you may withdraw it at any time by contacting us using the details provided on our Contact page.

Our website may use cookies and similar tracking technologies to operate correctly, remember preferences, and analyse site traffic. You can control or disable cookies through your browser settings; however, doing so may affect certain features of the website. We do not use cookies to collect sensitive personal information.

We do not sell personal information. We may share information with:

• Service providers who support our website hosting, communications, and business operations, under appropriate confidentiality obligations.
• Professional advisers such as legal, compliance, or financial consultants, where necessary.
• Regulatory or governmental authorities, where required by law or to protect our legal rights.
• Successors in the event of a merger, acquisition, or sale of business assets, subject to equivalent privacy protections.

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Policy, including meeting legal, accounting, or reporting requirements. When information is no longer needed, we take reasonable steps to securely delete or anonymise it.

We implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, or alteration. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

If personal information is transferred outside of your country of residence, we aim to ensure appropriate safeguards are in place consistent with applicable data protection laws. Specific transfer mechanisms depend on operational arrangements in place at the time of processing.

Depending on applicable law, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information, and to request portability of your data. To exercise any of these rights, please contact us using the details on our Contact page. We will respond to verified requests within a reasonable timeframe.

Our website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their privacy policies independently.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any material changes will be indicated by updating the "Last updated" date at the top of this page. Continued use of our website after changes take effect constitutes acceptance of the revised Policy.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the contact details provided on our Contact page.